At Soliga Travel ("we", "our" or the "Company"), we attach great importance to the privacy and security of the personal data of guests who visit our website www.soligatravel.com (the "Site") and use our services. This Privacy Policy explains what information we collect, how we use it and how we protect it.
1. Information We Collect
In order to provide our services, we may collect the following personal data:
- ✓ Full name and contact information (phone number, email address)
- ✓ Transfer, tour and reservation details (departure/arrival points, date, time)
- ✓ Flight information (for airport meet & greet services)
- ✓ Payment and billing information
- ✓ Correspondence you have with us via WhatsApp, phone or web form
- ✓ Technical data related to site usage (IP address, browser information, cookies)
2. Purpose of Using the Information
The personal data we collect is used for the following purposes:
- ✓ To carry out and manage your transfer, tour and other service reservations
- ✓ To communicate with you, answer your questions and provide support
- ✓ To improve the quality of our service and measure customer satisfaction
- ✓ To fulfill our legal obligations
- ✓ To inform you about campaigns and offers, if you have given consent
3. Sharing of Information
Your personal data is not shared with third parties except where necessary for the performance of the service (e.g. our contracted drivers and vehicle suppliers, airport meet & greet teams, hotel and tour partners). Your data is never sold or rented to third parties for marketing purposes under any circumstances. Information may be shared in accordance with applicable legislation if requested by legal authorities.
4. Storage and Security of Data
Your personal data is stored with appropriate technical and administrative security measures to protect it against unauthorized access, loss, misuse or alteration. Your data is retained for as long as required by the purpose of collection or our legal retention obligations, and is securely destroyed at the end of this period.
5. Cookies
Our site uses cookies to improve the user experience. Cookies are used to remember your preferences on the site, analyze site traffic and improve the services we offer. You can restrict or disable the use of cookies in your browser settings; however, this may affect some functions of the site.
6. Your Rights
For detailed information about your rights under Law No. 6698 on the Protection of Personal Data ("KVKK"), please review our KVKK Disclosure Text page.
7. Policy Changes
Soliga Travel reserves the right to update this Privacy Policy from time to time. Updates will take effect as soon as they are published on this page. We recommend visiting our site regularly to keep track of our current policy.
8. Contact
You can contact us with any questions about our privacy policy:
